IT Technician
Posted:
Aug 21, 2008 01:14:34 GMT
Forward to a Friend
User ID: 5481
Spam, inappropriate,
or miscategorized?
Flag this Ad
Emilemny Martinez
Cell phone (646)575-0044 Home (718)628-7096, Martinezemi@yahoo.com
SUMMARY
A+ CompTia technician proficient in installing, troubleshooting and upgrading operating systems. A team player and detailed oriented individual who enjoys the challenges of a new project. Interact with management, personal and clients from all levels and cultural backgrounds utilizing strong interpersonal and communication skills. Have acquired relevant industry certifications in the computer and network technical fields (e.g., Microsoft, Comp TIA). Stay current with changing technologies; willing and able to take on new tasks and responsibilities
PC Technician / Hardware Support / Software Support
HARDWARE/ SOFTWARE SKILLS
• EIDE Drives, SCSI Drives, Floppy Drives, CD-Rom Drives, DVD-RW Drives, Zip Drives
• SIMM, DIMM & RAMBUS Memory modules
• Integrated & Non-Integrated System Boards
• Power Supplies, Heat sink and CPU fans
• Controllers & Connecters
• Norton & McAfee Antivirus/Security
• NIC cards, cables routers, modems, printers, and scanners
• Blackberry's, Computer ,Mac and laptops, also including cameras, psp etc
• Windows 9x, NT, 2000 and XP
• MS-Office Suite 2003
• Adobe Photoshop
• America Online, AOL & MSN Messenger.
• Internet Explorer, Mozilla Firefox, and Netscape
• Norton & McAfee Antivirus/Security
• Corporate Antivirus Solutions
• Desktop / Notebook Support
• Wireless Networking
• TCP/IP, Routing and Subnetting
• Backup Software Solutions
• Internet Security and Hardware Firewalls
• E-mail configuration
PROFESSIONAL EXPERIENCE
Canam,NY,NY 2008 to 2008
Consultant
• Breakfix
• Diagnosed hardware problems with modems, printers, cables, or telephones.
• Ability to multitask and work under tight deadlines onsite and in offsite locations
• Performed hardware and software support and installation
• Perform PC software and hardware preventive maintenance (fixes)
• Install and configure workstations, notebooks, network printers, and PDAs
• Ability to complete minor repairs, upgrades, and installation of hardware and software
• Migrating
• Built, maintained, and repaired computer systems to improve speed, reliability, and efficiency of operation
RBC,NY,NY 2008 to 2008
Consultant
• Break Fix
• IMAC
• Installing Devto boxes.
• Effectively communicated both verbally and in writing with other departments and all levels of employees to resolve problems.
• Migrating users equipment from one place to another.
• Ability to multitask and work under tight deadlines onsite and in offsite locations
PerScholas ,Bronx,NY 2007 to 2008
• Breakfix
• Migrating
• Built, maintained, and repaired computer systems to improve speed, reliability, and efficiency of operation.
• Desktop Support
• Diagnosed hardware problems with modems, printers, cables, or telephones.
• Performed hardware and software support and installation
• Ability to multitask and work under tight deadlines onsite and in offsite locations
• Oversee successful backup of Information Systems
• Perform PC software and hardware preventive maintenance (fixes)
• Install and configure workstations, notebooks, network printers, and PDAs
• Support internet related equipment such as routers, switches, firewalls, and wireless appliances
• Setup and configure cable/DSL equipment ; setup and configure wireless equipment
• Removal of spyware, viruses, worms, and other malicious software from computers
• Ability to complete minor repairs, upgrades, and installation of hardware and software
Kings County Hospital, Brooklyn , NY 2006 to 2007
Consultant
• Provided professional, accurate and timely responses to all inbound customer inquiries using established troubleshooting procedures to identify and resolve technical difficulties.
• Migrating and backing up the users important documents.
• Opening and closing tickets on a daily bases. Creating Configuration information to keep track of all pc’s.
• Effectively communicated both verbally and in writing with other departments and all levels of employees to resolve problems.
• Desktop Support. Answering phone's and helping user.
Warning! Play it safe by avoiding anything outside your local area that involves cashier checks, wire transfers, money orders, escrow, shipping (especially overseas), or any promise of protection, certification, or guarantee. To find out more about these issues visit these Wikipedia pages on Internet fraud, electronic spam, and confidence tricks.