Experienced, well-rounded administrative/customer service professional needs a stable job
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Aug 23, 2008 11:07:48 GMT
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NYC (Mnh, LI, Qns, Brkln) > Resumes / Jobs Wanted
Magda Halper
30-15 33rd Street
Astoria, NY 11002
Email: magdahalper@aol.com
Professional experience:
4/31/07 – to 8/12/2008 Hilton Warsaw Hotel and Convention Centre - Personal Assistant to General Manager, Warsaw, Poland
Assisting the GM with everyday running of the hotel, handling reservation requests, handling guest relations, responding to complaints and thank you letters, distribution of internal mail, preparing internal meetings with other Managers and taking minutes during meetings, preparing presentations and internal/external draft letters, contact with corporate offices regarding hotel brand standards, procedures and updates, news and announcements, everyday running of executive office, handling GM’s schedule of appointments, incoming mail and phone calls, being a liaison between GM and staff members and visitors, hotel guests and corporate persons, handling GM’s email – responding on his behalf, handling GM’s business travel
July 2006 – May 2007 Answering Unlimited, Inc. Woodward, Oklahoma - Call Center Phone Operator
Receiving and distributing messages, transferring incoming calls, sending paged messages, sending emails, faxes, taking messages and delivering to designated companies - in general phone-operating for over 150 different companies of various industries, using AccuCall Phone/Computer synchronized system
11/28/2005 – 07/17/2006 Liberty Controls, Inc. College Point, New York,
Heating and Air-conditioning Company - Office Manager/Bookkeeper
Running company's office, in/out correspondence/calls, keeping track of meetings and owners' schedule, all bookkeeping duties using Quickbooks Pro such as entering checks, credit card payments, issuing invoices, bills, statements, monthly bank reconciliation, entering payroll data for engineers and technicians, gathering data and preparing union benefit reports, bill payments of utilities and other bills, working with CPA when necessary
12/22/2003 – 11/25/2005 John Robert Powers Acting and Modeling Agency, Westbury, New York -
School Director
Managing an Acting and Modeling School for Children/Teenagers - hiring instructors/models/actors to teach students, creating a schedule of classes, meeting with parents of the students to discuss progress, answer questions and respond to complaints regarding curriculum of the classes, etc. Acting as a liaison between owners/students/parents of the students. Working with directors/owners on organizing of semi-annual international young talent convention (IMTA) which involved: coordinating events, casting calls, acting auditions; being a "tour-guide" during conventions; traveling with the group of participants to New York/Los Angeles and supervising all competitions during the event. Post-convention follow-up calls and meetings.
12/30/2000 – 06/30/2003 Medical Office; Garden City, New York
Receptionist
Handling a switchboard, transfer of incoming calls, scheduling appointments for patients, coordinating daily office functions, paying office utilities via internet, ordering supplies, writing letters and other types of correspondence, entering new patients' data in the system, insurance credentialing
December 1997 – October 2000 Polkomtel S.A.; Warsaw, Poland
Assistant Complaints Director
Handling needs of the director on a daily basis, responding to customers’ written complaints, preparing meetings, schedule of appointments, reservations of hotels & flights, gathering data for department reports in Excel, creating presentations in Powerpoint.
January 1996 - December 1997 BMG Music Company Bertelsmann Media; Warsaw, Poland
Office Assistant/ Royalties and Copyrights Specialist
Handling phones/mail for the office, typing correspondence, helping Director with daily office running; later promoted to handle copyrights/royalties - duties included: reporting new releases, preparing reports of monthly sales, coordinating new contracts, working with the Chief Accountant on calculating royalties
Education:
Academy of Physical Education, Warsaw, Poland – Degree in Tourism & Recreation, (equivalent of Bachelor Degree) Graduated June 2000
Hotel Management & Tour Business College in Warsaw, Poland Graduated June 1998
2-year Professional Secretaries’ College - Specialty: Assistant/Secretary, Graduated 1995
HS Diploma earned in 1993; profile: English & German language
Computer knowledge, languages & other skills:
MS Word - very good
MS Excel - good
MS Powerpoint - good
Quickbooks Pro – good working knowledge
AccuCall - very good
Internet - very good; Outlook - very good
Driver License NYS
Polish – native
English – fluent
Speed typing 40-45 wpm
Public Notary for NYS (license valid till 2010)
Hobby:
Sport - tennis, travel, politics, different cultures, movies, fashion
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